Excentium, Inc. is a veteran owned small business that provides Cyber Security, Information Assurance (IA) Management, Security Engineering, and Certification and Accreditation (C&A) services to government and commercial organizations.

We have an opportunity for a Help Desk Engineer to support multiple Government customers. The chosen candidate will be responsible for performing and/or leading technical security evaluations for one of our DoD clients. Security evaluations for DoD will be conducted in accordance with the DIACAP process. 

Responsibilites Include:

• Ability to assist in the use of hardware, servers, printers, business software and operating systems.
• Ability to resolve general hardware and software problems with customers having little or no background in computers.
• Ability to conduct component level diagnostics.
• Ability to maintain documentation for procedures and processes, as well as, maintenance logs and equipment databases.
• Ability to effectively communicate orally and in writing.
   

Qualifications and Requirements:

• Extensive experience in Microsoft based platforms (Windows XP, Windows 7, Microsoft Office Suite, Etc.)
• Significant understanding of Active Directory (Account Management, Organizational Units, Mailbox Management, Exchange features)
• Significant experience in understanding of Network, LAN, VLAN (troubleshooting and setting up printers on network, identifying network versus local based issues)
• Able to lead and manage projects (coordinating with other branches of IT, team player
• Preferred: Scripting, MAC experience, Some server experience
• Candidate must be a U.S. Citizen, and have an active DoD Secret security clearance

Excentium, Inc. is an equal opportunity employer.